The integrated KYNEX ecosystem
The seven products address complementary operational requirements. Their greatest value comes from working together rather than as isolated applications.
One customer journey, twelve connected steps.
Customer Acquisition
ISPCRM captures a new broadband or enterprise connectivity opportunity.
ISPCRMFeasibility
Technical checks, infrastructure availability, service requirements and commercial feasibility are coordinated.
ISPCRMCommercial Approval
Proposal, contract, purchase order and customer approvals are maintained in ISPCRM.
ISPCRMOrder & Provisioning
The approved order starts installation, provisioning and network configuration workflows.
ISPCRMAuthentication
KYNEX RADIUS supports subscriber authentication and authorization with compatible access infrastructure.
RADIUSNetwork Access
A compatible BNG or access infrastructure provides subscriber connectivity.
BNGDevice Management
KYNEX ACS manages compatible customer devices through TR-069 workflows.
ACSNetwork Monitoring
KYNEX NMS monitors supported infrastructure and interfaces to surface faults and performance issues.
NMSRecord Management
KYNEX IPDR collects and processes supported network records from configured sources.
IPDRGateway Operations
KYNEX MIG provides the selected managed gateway capabilities.
MIGAcceptance & Billing
ISPCRM tracks testing, acceptance, billing milestones, invoices and collection.
ISPCRMOngoing Operations
The ISP manages subscribers, service requests, network health and commercial operations through integrated modules.
NMSThis workflow is an intended integration model. Actual automation depends on supported APIs, network protocols, product implementation and customer configuration.
Built to fit your network, not the other way round.
Modular Architecture
Each product deployable independently where practical, so customers adopt solutions as needs arise.
API-Based Integration
Documented APIs connect customer management, authentication, monitoring, provisioning, billing and reporting.
Multi-Vendor Compatibility
Support for relevant industry standards and documented interfaces to reduce single-vendor dependence.
Security by Design
Authentication, role-based access control, audit logging, secure configuration and data protection.
Scalability
Architecture sized around defined customer sizes, workloads and availability targets.
Deployment Flexibility
Cloud-hosted, customer-hosted, virtualized or dedicated appliance, specified per product.
Business model.
Software Subscription
Monthly or annual subscriptions.
Enterprise Licensing
Contract-based licensing for larger or dedicated deployments.
Implementation Services
Installation, configuration, integration and deployment.
Managed Services
Ongoing operational support for selected services.
Migration & Integration
System integration, data migration and customer-specific workflows.
Support & Maintenance
Technical support, upgrades and agreed service levels.
Hardware and appliance sales where applicable to the final MIG or infrastructure offering. The commercial model is tailored to each product and customer segment.